Privacy Policy

Updated: March 30, 2026

This Privacy Policy explains how Persona Talent (“Persona,” “we,” “us,” or “our”), which is operated by Psychometric, Inc., collects, uses, discloses, stores, and otherwise processes personal information relating to individuals who interact with our websites, landing pages, subdomains, applications, forms, portals, services, recruiting processes, communications, and related experiences that link to or reference this Privacy Policy, including www.personatalent.com, related pages, and associated communications (collectively, the “Services”).

This Privacy Policy applies to personal information we collect from or about, for example:

visitors to our websites and landing pages;
prospective customers, customers, and their representatives;
job applicants, candidates, talent, contractors, referrals, and other individuals we consider for opportunities;
vendors, business partners, advisors, and service providers;
individuals who contact us, subscribe to updates, respond to content, book meetings, or otherwise communicate with us; and
individuals who opt in to receive SMS messages or other communications from us.

If a separate privacy notice, data processing addendum, applicant notice, or contractual term applies to a specific interaction, service, or relationship, that separate notice or agreement will control to the extent of any conflict.

1. Personal Information We Collect

The types of personal information we collect depend on how you interact with us. The categories below describe the types of information we may collect now or in the future.

1.1 Identifiers and Contact Information

We may collect identifiers and contact details such as:

first and last name;
preferred name;
company name;
employer;
title and department;
work and personal email address;
phone number and mobile number;
mailing address and billing address;
online identifiers and account identifiers;
username and password or other authentication credentials; and
signatures or electronic signatures.

1.2 Professional, Business, Education, and Recruiting Information

We may collect business, professional, education, and recruiting-related information such as:

resume, CV, cover letter, portfolio, writing samples, and profile information;
employment history, education history, qualifications, licenses, certifications, and skills;
work authorization, visa, and eligibility information;
compensation expectations and preferences;
role preferences, location preferences, language skills, time-zone preferences, and availability;
references, interview notes, evaluation notes, assessments, screening results, and related recruiting data;
employer, client, or company information;
hiring needs, role descriptions, team structures, workflows, budgets, and business requirements; and
communications and feedback about candidates, roles, and opportunities.

1.3 Commercial, Transactional, and Financial Information

We may collect information about commercial relationships and transactions, including:

services requested or purchased;
proposals, orders, statements of work, invoices, billing records, and payment status;
tax-related information where needed;
limited payment or bank details needed to facilitate payment, reimbursements, or identity verification, often through payment service providers;
contract history; and
commercial preferences and relationship history.

1.4 Communications and Interaction Data

We may collect information contained in or relating to communications with us, such as:

form submissions;
emails, chat messages, text messages, call logs, voicemail, support tickets, and meeting requests;
meeting notes, transcripts, call recordings, video recordings, or screen recordings, where permitted by law;
communications preferences; and
requests, feedback, survey responses, testimonials, reviews, and similar content.

1.5 Device, Internet, and Network Activity Information

We may collect internet, device, and network activity information such as:

IP address;
browser type and version;
device type, operating system, and settings;
unique device identifiers and advertising identifiers;
pages viewed, clicks, scrolls, searches, referring URLs, time spent, navigation paths, and interaction events;
dates and times of access;
app and site performance data;
cookie identifiers and similar tracking identifiers; and
approximate location derived from IP address or device signals.

1.6 Audio, Visual, and Similar Information

Where relevant and permitted by law, we may collect audio, electronic, visual, or similar information, including call recordings, video interview recordings, profile images, photographs, and event recordings.

1.7 Inferences and Preferences

We may derive inferences, profiles, and preferences from other data we collect, such as likely interests, communication preferences, role fit indicators, business priorities, engagement patterns, and similar insights.

1.8 Sensitive Personal Information

Depending on the interaction and as permitted by law, we may collect or process limited categories of sensitive personal information, such as:

account login credentials and authentication data;
government-issued identification information if needed for identity verification, work authorization, compliance, or onboarding;
financial account information if needed for payment or onboarding;
precise information you voluntarily submit relating to diversity, accommodations, disability, health, or immigration status;
background-check or screening information where permitted; and
contents of communications where you choose to share sensitive information with us.

We ask that you do not submit sensitive personal information through public web forms unless it is necessary for the relevant purpose.

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you. For example, when you submit a form, book a call, subscribe, apply, upload documents, pay an invoice, text us, email us, or otherwise contact us.
Automatically from your devices and browser. For example, through cookies, pixels, logs, tags, scripts, SDKs, analytics tools, and similar technologies.
From third parties. For example, service providers, analytics providers, advertising and social media partners, recruiting platforms, referral sources, background-check providers, identity verification providers, payment processors, customers, vendors, business partners, and publicly available sources.
From affiliates and group companies. We may receive information from entities under common ownership or control with us.
From public sources. For example, LinkedIn, company websites, social media, professional directories, and publicly available databases.
From other individuals. For example, when someone refers you, identifies you as a contact, or submits your information in connection with a role, inquiry, or business relationship.

We may combine information we collect from different sources.

3. How We Use Personal Information

We may use personal information for any lawful purpose, including to:

provide, operate, maintain, secure, and improve our Services;
respond to requests, inquiries, and communications;
schedule meetings, demos, interviews, consultations, and service-related interactions;
manage prospective customer, customer, recruiting, candidate, contractor, vendor, and partner relationships;
recruit, source, screen, assess, evaluate, match, interview, onboard, support, manage, pay, and retain talent and personnel;
provide staffing, recruiting, outsourcing, onboarding, payroll, compliance, training, support, administrative, and related services;
create proposals, quotes, contracts, invoices, and billing records, and collect payments;
personalize content, experiences, recommendations, and communications;
send newsletters, updates, alerts, promotional materials, or other communications, subject to your choices and applicable law;
send SMS messages for conversational, scheduling, service-related, recruiting, account-related, or promotional purposes, subject to consent and applicable law;
maintain records of consent, opt-in, opt-out, suppression lists, and communication preferences;
conduct analytics, market research, benchmarking, trend analysis, forecasting, and business intelligence;
advertise, remarket, measure campaigns, and evaluate engagement;
develop, test, train, improve, and optimize our products, services, workflows, automations, assessments, matching systems, quality controls, and internal models;
create aggregated, statistical, anonymized, deidentified, or pseudonymized data sets and use them for any lawful purpose;
prevent, detect, investigate, and respond to fraud, abuse, misuse, spam, security incidents, and other harmful or illegal activity;
protect our rights, systems, facilities, data, personnel, users, and business operations;
comply with contracts, policies, legal obligations, law enforcement requests, regulatory requirements, and industry standards;
establish, exercise, or defend legal claims;
support audits, diligence, financing, mergers, acquisitions, restructurings, asset sales, insolvency proceedings, and similar transactions; and
otherwise use information as disclosed at the point of collection, with your consent, or as permitted by law.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients, subject to applicable law:

4.1 Affiliates and Corporate Group

We may disclose personal information to our affiliates and entities under common ownership or control for operational, recruiting, commercial, administrative, compliance, security, service-delivery, and business-management purposes.

4.2 Service Providers, Contractors, and Processors

We may disclose personal information to service providers, contractors, processors, and subprocessors that perform services on our behalf, such as:

hosting and cloud providers;
communications providers;
messaging providers;
CRM and customer support providers;
recruiting and applicant tracking providers;
assessment, background-check, and verification providers;
payroll, HR, benefits, onboarding, and compliance providers;
scheduling and video meeting providers;
marketing automation and email providers;
analytics, attribution, and measurement providers;
advertising and social media partners;
payment processors;
legal, tax, audit, accounting, and consulting advisors; and
security and fraud-prevention providers.

4.3 Customers, Prospects, Candidates, and Counterparties

Where relevant to the Services, we may disclose personal information to customers, prospective customers, candidates, talent, contractors, business partners, referral sources, and other counterparties in connection with evaluating opportunities, matching roles, interviewing, onboarding, staffing, support, or service delivery.

4.4 Advertising, Analytics, and Social Media Partners

We may disclose certain identifiers, device information, cookie data, internet/network activity information, and similar information to advertising, analytics, measurement, attribution, and social media partners for purposes such as targeted advertising, campaign measurement, attribution, audience building, remarketing, engagement tracking, and analytics. Depending on applicable law, some of these disclosures may be considered a “sale,” “sharing,” or “targeted advertising.”

4.5 Professional Advisors and Authorities

We may disclose personal information to attorneys, insurers, auditors, regulators, law enforcement, government entities, tax authorities, courts, and other parties where reasonably necessary to comply with law, legal process, investigation, or to protect rights, property, or safety.

4.6 Corporate Transactions

We may disclose personal information in connection with any actual or contemplated financing, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction.

4.7 With Your Direction or Consent

We may disclose personal information to third parties when you direct us to do so or otherwise consent.

4.8 Aggregated and Deidentified Information

We may disclose aggregated, deidentified, anonymized, or statistical information for any lawful purpose.

5. SMS and Mobile Communications Privacy

If you provide your mobile phone number and opt in to receive SMS messages from us, we may collect and process your mobile number, messaging preferences, records of consent and opt-in (including the source, method, date, time, form, and context of consent), opt-out and HELP requests, message logs, delivery logs, carrier information, and related identifiers reasonably necessary to operate, secure, troubleshoot, document, and improve our messaging program.

We use this information to send and receive conversational, follow-up, reminder, scheduling, service-related, support, recruiting, onboarding, account-related, and, where separately consented to, promotional messages; to maintain records of consent and suppression; to honor opt-out requests; to measure deliverability and performance; to comply with legal, carrier, and platform requirements; and to protect against fraud, abuse, and misuse.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase or use of our services. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

We may use service providers to support and deliver text messages. However:

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell, rent, share, or transfer your mobile phone number, SMS opt-in data, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

This restriction applies notwithstanding anything else in this Privacy Policy that could otherwise be read more broadly.

We may retain mobile numbers, consent records, suppression status, message preferences, and related logs for as long as reasonably necessary to provide the messaging program, document consent, maintain do-not-contact records, comply with law, resolve disputes, and enforce our agreements.

6. Cookies and Similar Technologies

We and our partners may use cookies, pixels, tags, scripts, local storage, SDKs, session replay tools, APIs, and similar technologies to collect information automatically.

We may use these technologies to:

remember settings and preferences;
maintain and secure the Services;
authenticate users and sessions;
understand traffic, engagement, performance, and usage;
debug and improve the Services;
personalize content and communications;
measure marketing and campaign performance;
enable social media features;
support targeted advertising and remarketing; and
comply with consent preferences and legal requirements.

Depending on your jurisdiction, we may request consent before using certain cookies or tracking technologies. You can adjust cookie settings through your browser, device, or available consent tools. Blocking some technologies may affect functionality.

Where required by applicable law, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, as requests to opt out of sale/sharing/targeted advertising for the browser or device sending the signal.

Unless required by law, we do not respond to browser Do Not Track signals.

7. Lawful Bases for Processing (EEA, UK, and Switzerland)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we generally process personal information on one or more of the following lawful bases:

Contract. Processing is necessary to take steps at your request or perform a contract with you.
Legitimate interests. Processing is necessary for our legitimate interests or the legitimate interests of others, including operating the Services, recruiting and matching talent, managing business relationships, marketing to business contacts, preventing fraud, securing systems, improving offerings, and defending legal claims, provided those interests are not overridden by your rights.
Consent. Processing is based on your consent, including where required for certain marketing, SMS, or cookie activities.
Legal obligation. Processing is necessary to comply with legal and regulatory obligations.
Vital interests or public interest. In limited circumstances, processing may be necessary to protect vital interests or as otherwise authorized by law.

If we rely on consent, you may withdraw it at any time, but withdrawal does not affect prior lawful processing.

8. Advertising, Sale, Sharing, and Targeted Advertising

We may disclose certain categories of personal information, including identifiers, device information, internet/network activity information, commercial information, and inferences, to advertising, analytics, and social media partners for targeted advertising, attribution, audience building, or campaign measurement. Under some privacy laws, these activities may be considered a sale, sharing, or use for targeted advertising.

We do not knowingly sell or share personal information of minors under 16 where such sale or sharing requires opt-in consent.

We do not sell, rent, share, or transfer mobile phone numbers, SMS opt-in data, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

You may opt out of sale, sharing, or targeted advertising as described in the “Your Privacy Rights and Choices” section below.

9. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

provide and improve the Services;
maintain business and recruiting relationships;
document consent and communications preferences;
support ongoing and future opportunities and relationships;
complete transactions and perform contracts;
comply with legal, regulatory, tax, accounting, and recordkeeping obligations;
investigate incidents and enforce agreements; and
establish, exercise, or defend legal claims.

Retention periods depend on the type of information, the sensitivity of the information, the context in which it was collected, operational needs, and legal requirements. We may retain deidentified or aggregated information indefinitely.

10. International Data Transfers

We operate internationally and may process personal information in the United States and other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we use appropriate safeguards for international data transfers, such as contractual protections, adequacy decisions, or other lawful transfer mechanisms. By using the Services or submitting information to us, you understand that your personal information may be transferred to and processed in countries outside your jurisdiction, subject to applicable safeguards where required.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission, storage, or security control is completely secure. We cannot guarantee absolute security. You are responsible for using appropriate security measures, safeguarding credentials, and exercising caution when submitting information over the internet or by text message.

12. Your Privacy Rights and Choices

Depending on where you live and subject to legal limitations and exceptions, you may have rights regarding your personal information, including the right to:

know whether we process your personal information;
access, confirm, or obtain a copy of your personal information;
correct inaccurate personal information;
delete personal information;
opt out of the sale of personal information;
opt out of the sharing of personal information for cross-context behavioral advertising;
opt out of targeted advertising;
opt out of profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable;
limit certain uses of sensitive personal information, where applicable;
object to or restrict certain processing, where applicable;
withdraw consent, where processing is based on consent;
appeal certain privacy-rights decisions, where applicable; and
not be discriminated against for exercising applicable privacy rights.

12.1 Exercising Rights

To submit a privacy request, you may contact us at:

Email: [email protected]
Website: https://www.personatalent.com/contact/

Please include enough information for us to understand, evaluate, and respond to your request. We may take reasonable steps to verify your identity and authority before fulfilling a request. Authorized agents may submit requests where permitted by law, subject to verification and proof of authorization.

We may decline or limit requests as permitted by law, including where we cannot verify identity, an exception applies, or the request is manifestly unfounded, excessive, repetitive, or otherwise not required to be fulfilled.

12.2 Appeals

If we deny your request and you have a right to appeal under applicable law, you may request an appeal by emailing [email protected] with the subject line “Privacy Rights Appeal.”

12.3 Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing, we may still send non-marketing or transactional communications.

You can opt out of SMS messages by replying STOP. You may also revoke consent by other reasonable means permitted by law.

12.4 Cookies, Sale/Sharing, and Targeted Advertising

You can adjust cookie settings using available consent tools or browser settings. You may also use recognized opt-out preference signals where supported and required by law. If you opt out, certain advertising, personalization, or analytics features may be limited.

13. Supplemental U.S. State Privacy Notice

This section provides additional information for residents of U.S. states with applicable privacy laws, including California and other states that provide consumer privacy rights.

13.1 Categories of Personal Information Collected

In the preceding 12 months, we may have collected the categories of personal information described in Section 1 above, including identifiers, customer records information, characteristics protected under some laws, commercial information, internet/network activity, geolocation data, audio/visual data, professional or employment-related information, education information, inferences, and sensitive personal information.

13.2 Categories of Sources

We collect personal information from the sources described in Section 2 above, including directly from you, automatically from your device, from service providers and partners, from affiliates, from public sources, and from referrals or other third parties.

13.3 Business and Commercial Purposes

We collect, use, and disclose personal information for the purposes described in Section 3 above, including providing services, recruiting and matching talent, communicating, marketing, analytics, compliance, payment, security, and business operations.

13.4 Categories of Recipients

We may disclose personal information to the categories of recipients described in Section 4 above, including affiliates, service providers, contractors, processors, customers, candidates, talent, advertising and analytics partners, professional advisors, authorities, and transaction counterparties.

13.5 Sale, Sharing, and Targeted Advertising

We may sell or share, or use for targeted advertising, certain categories of personal information such as identifiers, device data, internet/network activity information, commercial information, and inferences with advertising, analytics, and social media partners.

We do not sell, share, or transfer mobile phone numbers, SMS opt-in data, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.

13.6 Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes other than those allowed by applicable law, necessary to provide the Services, reasonably expected by the individual, or otherwise disclosed and permitted by law.

14. Nevada Residents

If you are a Nevada resident, you may submit a request directing us not to sell certain covered information to certain third parties for monetary consideration, if applicable, by contacting us at [email protected].

15. Children’s Privacy

Our Services are not directed to children, and we do not knowingly sell or share personal information of children where prohibited by law. We do not knowingly collect personal information directly from children under 13 through the Services. If you believe a child has provided personal information to us in violation of applicable law, contact us and we will take appropriate steps.

16. Third-Party Sites and Services

Our Services may link to third-party websites, applications, platforms, and services. We are not responsible for the privacy, security, or data handling practices of third parties. Review the privacy policies of those third parties before interacting with them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective when posted, unless a later date is stated. Your continued interaction with the Services after the updated version becomes effective constitutes acceptance of the updated Privacy Policy to the extent permitted by law.

18. Contact Us

If you have questions or requests regarding this Privacy Policy or our privacy practices, contact us at:

Persona Talent / Psychometric, Inc.
Email: [email protected]
Website: https://www.personatalent.com/contact/